FREE Taster Seminars at Eastbourne 2012

The 2012 Eastbourne Let’s Do Business will feature challenging & thought-provoking sessions covering – Customer Service, Marketing and Employment Law – all aimed at helping you move your business forward and making the exhibition a must visit event!

 

12pm: "Customers - love them or lose them..."

Graham Seymour, Managing Director, Shopper Anonymous Sussex

Graham will talk about the importance of service and share a number of practical ideas that will help you deliver great customer service which will reap real dividends for your business.

With six franchisees in place and another five to be launched this year Shopper Anonymous UK is quickly becoming the leading force within the UK market, delivering customer service and sales skills training programmes.

The company works with both small family-run businesses and clients such as eBay, P&O, Eurotunnel and Cadbury's World.


 

1pm: "Demystifying QR Codes - a new marketing tool for SME's"

Emma Pearce, Director, Pearce Marketing

Are you wondering what QR codes are and how to use them in your business? Come and hear Emma explain:

  • QR Codes defined
  • Visual examples of how they are used
  • How to create and measure QR codes for free
  • Vital tips on how to succeed

Read more about Emma's outsourced marketing services at www.pearcemarketing.co.uk.

2pm: "The truth about red tape and employment"

Martin Williams, Partner, Mayo Wynne Baxter Solicitors

Partner and Head of Employment at Mayo Wynne Baxter will discuss:

  • Common misconceptions about taking on employees
  • Why putting things in writing is better not burdensome
  • The fear of firing
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